Shipping policy
UK Delivery (Mainland)
We use DPD for fast, reliable delivery. Place your order by 3.00pm (Monday–Thursday) for next working day delivery.
| Service | Cost | Cut-off Time | Delivery Time |
|---|---|---|---|
| Next Day | £5.95 | 3.00pm (Mon–Thu) | Next working day |
| Saturday Delivery | £5.95 | 3.00pm Friday | Saturday |
| Sunday Delivery | £5.95 | 1pm Saturday | Sunday |
| Free Delivery | Varies | – | Based on promotion |
| Click & Collect | Free | 4pm (Mon–Sat) | Same day or next morning |
Note: Delivery and collection times may vary on bank holidays.
Please note that shipping charges are non-refundable.
Click & Collect
- Available Monday to Saturday
- Order before 4pm for same-day pickup
- Orders after 4pm ready from 9:30am next day
- Only available during store hours
DPD Pin Code Delivery
- You'll receive a tracking link and a unique PIN code
- PIN code required to complete delivery
- Delivery slot sent on the morning of delivery
- Missed delivery? DPD will try again next working day
- If someone else is accepting your delivery, they’ll also need the PIN
- Lost your PIN? Resend via email or SMS from checkout details
Full guide: Your DPD PIN, explained
📦 Missed a Delivery?
- DPD will reattempt delivery next working day
- If delivery is missed twice, the order is returned to us
- Options:
- Re-pay for delivery (e.g., Next Day or Saturday Delivery)
- Request a full refund
🌍 Delivery Outside the UK
We currently deliver to UK addresses (including Northern Ireland), the Isle of Man, Jersey and Guernsey only. We are not able to ship to other countries at the moment.
🔁 Returns Policy
We accept returns within 14 days of your delivery. Items must be unworn, in original condition, with tags attached.