Shipping policy
UK Delivery (Mainland)
We use DPD for fast, reliable delivery. Place your order by 3.00pm (Monday–Thursday) for next working day delivery.
| Service | Cost | Cut-off Time | Delivery Time |
|---|---|---|---|
| Next Day | £5.95 | 3.00pm (Mon–Thu) | Next working day |
| Saturday Delivery | £5.95 | 3.00pm Friday | Saturday |
| Sunday Delivery | £5.95 | 1pm Saturday | Sunday |
| Free Delivery | Varies | – | Based on promotion |
| Click & Collect | Free | 4pm (Mon–Sat) | Same day or next morning |
Note: Delivery and collection times may vary on bank holidays.
Click & Collect
- Available Monday to Saturday
- Order before 4pm for same-day pickup
- Orders after 4pm ready from 9:30am next day
- Only available during store hours
DPD Pin Code Delivery
- You'll receive a tracking link and a unique PIN code
- PIN code required to complete delivery
- Delivery slot sent on the morning of delivery
- Missed delivery? DPD will try again next working day
- If someone else is accepting your delivery, they’ll also need the PIN
- Lost your PIN? Resend via email or SMS from checkout details
📦 Missed a Delivery?
- DPD will reattempt delivery next working day
- If delivery is missed twice, the order is returned to us
- Options:
- Re-pay for delivery (e.g., Next Day or Saturday Delivery)
- Request a full refund
🔁 Returns Policy
We accept returns within 14 days of your delivery. Items must be unworn, in original condition, with tags attached.