Terms and Conditions
Important Note: Delivery can only be made to the cardholders address for the first transaction. Once we have delivered once to this address you will be able to specify delivery to alternative addresses. Please understand we are always trying to keep fraudulent transactions to the minimum by doing this.
We endeavour to deliver all items within the time scales given, however we are reliant on third party carriers and cannot be held liable for any delays and/or loss caused by a delay.
We will not be responsible for any losses resulting from your usage or inability to use this website. This includes fraudulent access to, or alteration of transactions or information provided which is not controlled by us. We will not be responsible for any loss of your profits, costs incurred or any other losses which have not been caused directly by us.
Odsdesignerclothing.com may contain links to third party websites or services which are not operated by our company. In these instances odsdesignerclothing.com is not responsible for the content as it is not controlled by us. You must refer to the destination terms and conditions to ascertain you rights.
We try to be very competitive with our prices but should a product be listed at an incorrect price due to typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price. (Errors and Omissions Accepted).
We use a professional photographer to take our images and in some instances photo colours are adapted for the web. We cannot be held responsible if the colour you buy is not exactly as it appears in the flesh.
All prices are in pound sterling, inclusive of VAT at 20.00% unless excempt or 0% rated and exclusive of delivery charges. Delivery charge is specified on the delivery section of this website.
We accept most major credit and debit cards these include Visa, MasterCard, electron, Solo and Switch. We will require cardholder's full details including name, address and telephone number as registered with the bank. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.
Initially we can accept payment by other methods e.g. Credit Card, cheque or postal orders. These terms and conditions must be interpreted under the laws of England and Wales. These terms and conditions may change without prior notice and will not affect your statutory rights. You must be at least 18 years of age to purchase on-line products. The prices quoted on this website are valid for internet sales only.
As a customer you reserve the right to be concerned about the security of your credit card information. Please be assured that OD's does not store your credit or debit card information on our system. Your payment details are taken via a 3D Secure portal which is encrypted and this is not passed to us. This Web Store has taken many steps to ensure your security and safety by using the highest levels of encryption security including a 3D secure check for added security. If you are still not comfortable with releasing your credit card information via our web site, you may call OD's on (01744 730985). OD's Designer Clothing is the trading name of Mcatamney Limited.
Please note that no orders will be considered complete until payment has been submitted.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information
We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
OD’s will not be under any liability whatsoever in the event that the company is prevented or delayed from supplying or making delivery of any Goods by any reason or cause beyond our control.
Voucher codes are the discount code we offer to particular groups of customers. The percentage discount varies depending on the individual promotion. Each voucher code has a unique expiry date and is not valid on the website after this date. Please note that a voucher discount code can not be used on any line which has already been discounted. Please note that brands excluded from voucher codes include, Burberry, Canada Goose Mens, Womens & Kids, Comino Couture, C.P. Company, Dsquared2 Kids, Givenchy, Jacob Cohen Mens & Womens, Jovonna, Kenzo Tiger, Nomination Italy, Olivia Burton Watches, Parajumpers Men's, Women's & Kids, Pyrenex Kids, Royaums Women's, Stone Island, Stone Island Junior, Sale which may vary within each different voucher code. Also the percentage discount only applies to the selling price of the item and does not apply to the cost of delivery. Voucher codes may be withdrawn at any time.
Odsdesignerclothing.com may offer free gift promotions. Under the terms of the Sale and Supply of Goods to Consumers Regulations 2002 free gifts linked to the purchase of a particular product or a specified value form part of that purchase contract. In the event that you wish to return that purchase, then the free gift must be returned to us at the same time.
We try very hard to provide high quality customer service but we are only human and we do make mistakes, (we promise though that if we do, we will do our best to put them right).
We take complaints very seriously indeed. If you do wish to complain then please email us at, firstname.lastname@example.org or telephone 01744 730 985. We will acknowledge your complaint within 3 working days. Alternatively write to us at: OD’s 12-16 Cotham Street, St. Helens, Merseyside WA10 1SA.
What are cookies?
The cookies stored on your computer or other device when you access this website help deliver a high quality website and on-line shopping experience. Some cookies are necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programs however, none of these third parties collect any personal data from which they would be able to identify individual customers.
The main purposes for which cookies are used are:-
1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
2. To enable us to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
3. To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting
1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options
1. Choose the menu Files”> “Preferences”
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.